Articles and News

How we recognise Sucess

It is August. It follows a very strange July. All that heat and the main topic being the exchange of tips about how to have a

A Thought for April

It is April. I love April with its wonderful spring flowers and the trees in full foliage. I love the forsythia and the pussy willows.

The consequences of a Blue Dress

It is January and it started warm, more like spring than winter. Always such a difficult month psychologically after all our celebrating and excess but

Avoid the Storm

It is December. Black Friday is over, thank goodness, though parcels are still being delivered. It is cold and it is stormy. Storm Arwen has caused havoc.

The Unexpected

It is November. Children are back at school after half term and starting to think about Christmas. Let’s hope Father Christmas has good supply chains and


It is October. Many of us are working in a more normal pattern than the last eighteen months. Children are back at school and enjoying the

What do you stand for?

It is September. The end of the school holidays. Some lovely sunny days after lots of gloom but everyone thinking about getting back to school,

Are you a super model?

It is August. Usually it is the month of holidays and excitement. This year it does not seem to be quite like that. Most people

A thought for July

It is glorious June. The shops are full of flowers tempting us to plant and nurture. My garden is rampant with clematis; the geraniums are

Breach of Promise

It is glorious June. The shops are full of flowers tempting us to plant and nurture. My garden is rampant with clematis; the geraniums are

2020 Wrap Up

Who would have predicted the events in 2020 that have affected everyone in the world?! Referring to my notes in 2019 the item on our

GDPR and Privacy Policy

European Union GDPR (General Data Protection Regulations)

The EU GDPR is designed to help all of us have more control over our personal data, and how is it used.

Who does the information GDPR apply to?

Data subjects, being all visitors and users of any website who are members of the European Union, and therefore who submit personal data. Thompson Balch  is the data processor and data controller of this site. You can find out more about this law here.

Privacy Policy

Effective from 25th May, 2018

This Privacy Policy sets out how we use and protect information that you may provide when you use this website.  Your privacy is protected and important to us. If you provide identifiable personal information it will only be used to help us fulfil your project requirements.

Thompson Balch is the company who collects any personal data submitted through this website.

We may update this policy periodically, please check this page to ensure that you are in agreement with any changes.

What We Collect

Personal information, basically any data that can be used to identify or contact you is collected so we can service your requirements.  This could include your name, business name, address details, email, telephone numbers, or information pertaining to your exhibition stand requirements. You may also at times be asked to leave a message about your enquiry or project brief. Websites also collect your IP address through the use of Cookies (find out more about cookies below).

If you opted-in to our mailing list, you may receive occasional emails on important updates or service information. You have the right to opt-out or and have any personal details removed at any time, please email us.

What We Do With The Information We Collect

Information is saved until the enquiry is dealt with and then archived with the project or on cloud-based systems if you are an ongoing client. We also retain your contact details and information in the emails you have sent, but you can request to have your personal details deleted at any time.

We will not sell, distribute, or lease your personal information to third parties unless we have your express permission, or are required by law to do so. We may use your personal information to send you relevant information about the services we offer, or information you need as part of the services we offer.

Data Security

In our continued commitment to ensuring that your information is secure and to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.

  • Data is stored on a secure cloud-based server or on a secure, password-protected computer with limited user access.
  • Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.
  • We have procedures including 2FA, passwords, restricted access and other security features in place to keep your data secure once we receive it.
  • Thompson Balch will NEVER pass on your personal data to third parties without first getting your explicit consent.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
  • If you have previously opted-in to a mailing list or provided other information, you can find out what information we hold, and ask us to remove or not to use any of it, by writing to, or emailing [replace email address]
  • You may request details of personal information which we hold about you.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to, or email us as soon as possible.  We will promptly correct any information.

Google Analytics

User and Event Data Retention

User-level and event-level data associated with Google Analytics cookies is retained for 14 months and then automatically deleted.

IP Anonymization

I have implemented IP Anonymization, simply put, the last three digits of your IP address are set to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never retained, or written to disk.


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