2020 Wrap Up

Who would have predicted the events in 2020 that have affected everyone in the world?!

Referring to my notes in 2019 the item on our horizon was Brexit whilst COVID 19 was a virus in China that was not going to affect the UK – an isolated island!

How different the world and the UK is today with words like “furlough” and “tiers” now the norm. Whilst Brexit remains deal or no deal.

At Thompson Balch, we have had a few changes too with Rachel and Kerry moving on and Liz and Brandon joining the team – both have been very supportive in this year of ever-challenging events.

Jodie who has been on maternity leave since February gave birth to Zak just before lockdown one.

Exam success has been curtailed due to the virus and exam sittings being postponed, however, in the latter months of the year both Henri and Brandon were able to sit and await exam results – Henri his Chartered Tax and Brandon his first AAT level 4 exam – whilst Elliot continues to make progress through level 3 of his AAT course.

We again are only a few weeks away from tax return deadline day – my own thoughts are that this will not be extended even with the expected changing tiers of lockdown areas – but as with most Government announcements we urge our clients to refer to the HMRC website for clear guidance.

As the world awaits the vaccine distribution 2021 remains uncertain for many and here at Thompson Balch we aim to continue supporting our clients in the best way we can and continue to offer “professional advice with a personal approach”.

Our office will be closed on Wednesday at 4pm and between Christmas and the New Year – back on the 4th January 2021.

It only remains for us all at Thompson Balch to thank all our clients and wish you all a safe Christmas – we look forward to seeing you all in 2021.

GDPR and Privacy Policy

European Union GDPR (General Data Protection Regulations)

The EU GDPR is designed to help all of us have more control over our personal data, and how is it used.

Who does the information GDPR apply to?

Data subjects, being all visitors and users of any website who are members of the European Union, and therefore who submit personal data. Thompson Balch  is the data processor and data controller of this site. You can find out more about this law here.

Privacy Policy

Effective from 25th May, 2018

This Privacy Policy sets out how we use and protect information that you may provide when you use this website.  Your privacy is protected and important to us. If you provide identifiable personal information it will only be used to help us fulfil your project requirements.

Thompson Balch is the company who collects any personal data submitted through this website.

We may update this policy periodically, please check this page to ensure that you are in agreement with any changes.

What We Collect

Personal information, basically any data that can be used to identify or contact you is collected so we can service your requirements.  This could include your name, business name, address details, email, telephone numbers, or information pertaining to your exhibition stand requirements. You may also at times be asked to leave a message about your enquiry or project brief. Websites also collect your IP address through the use of Cookies (find out more about cookies below).

If you opted-in to our mailing list, you may receive occasional emails on important updates or service information. You have the right to opt-out or and have any personal details removed at any time, please email us.

What We Do With The Information We Collect

Information is saved until the enquiry is dealt with and then archived with the project or on cloud-based systems if you are an ongoing client. We also retain your contact details and information in the emails you have sent, but you can request to have your personal details deleted at any time.

We will not sell, distribute, or lease your personal information to third parties unless we have your express permission, or are required by law to do so. We may use your personal information to send you relevant information about the services we offer, or information you need as part of the services we offer.

Data Security

In our continued commitment to ensuring that your information is secure and to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.

  • Data is stored on a secure cloud-based server or on a secure, password-protected computer with limited user access.
  • Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.
  • We have procedures including 2FA, passwords, restricted access and other security features in place to keep your data secure once we receive it.
  • Thompson Balch will NEVER pass on your personal data to third parties without first getting your explicit consent.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
  • If you have previously opted-in to a mailing list or provided other information, you can find out what information we hold, and ask us to remove or not to use any of it, by writing to, or emailing [replace email address]
  • You may request details of personal information which we hold about you.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to, or email us as soon as possible.  We will promptly correct any information.

Google Analytics

User and Event Data Retention

User-level and event-level data associated with Google Analytics cookies is retained for 14 months and then automatically deleted.

IP Anonymization

I have implemented IP Anonymization, simply put, the last three digits of your IP address are set to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never retained, or written to disk.


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